Last Updated: 01.01.2026
At Ripora Digital Marketing Agency, we maintain a strict refund policy due to the time, effort, strategy, and digital resources involved in our services.
By purchasing any service from us, you agree to the following terms:
All payments are non-refundable once the project has started.
This includes strategy planning, research, account setup, design work, campaign creation, or any resource allocation.
Advance payments are required to initiate work and are strictly non-refundable.
Due to the nature of digital marketing services (SEO, Ads, Social Media, GMB, Website Development, etc.), we do not guarantee specific results such as:
Guaranteed sales
Exact number of leads
First-page Google rankings
Fixed ROI
Therefore, refunds will not be issued based on performance expectations.
For monthly services:
Payment must be made in advance.
No partial refunds for unused days.
Cancellation must be requested at least 7 days before the next billing cycle.
Once design concepts are shared or development has begun, refunds are not applicable.
If a client cancels the project midway, payment made up to that point will not be refunded.
Fees paid to third-party platforms (e.g., Google Ads, Meta Ads, Hosting, Domain, Plugins, Tools) are non-refundable under any circumstances.
If a client initiates a payment dispute or chargeback without valid reason, Ripora reserves the right to:
Suspend all services immediately
Terminate contracts
Take legal action if necessary
Refunds, if any, are solely at the discretion of management and only applicable before work officially begins.